The Business VoIP Blog

How To Choose A Business VoIP Provider

How To Choose A Business VoIP Provider

 A Business VoIP phone system provides a quick and inexpensive way set up a state-of-the-art multi-location business phone system.  There are many Business VoIP Providers on the market, and choosing the right one for your company can prove to be very complicated. This...

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eBook: 10 Hidden Costs Of a Premise PBX

Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud PBX alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the...

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10 Reasons Companies are Moving Communications to the Cloud

Cloud (or Hosted) business communication services are today’s mainstream alternative to on-premises phone systems. Here are 10 reasons to move to the Cloud. 1. Increased Agility Cloud communications enable businesses to act nimbly and rapidly react to ever-changing...

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What a Restaurant Can Teach You About Collaboration

For better or worse, collaboration is a fluid concept, and the value comes as much from how the associated technologies are used as how you think about it. Collaboration can be a linear process with a clear beginning and ending points, but it’s just as likely to be...

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Business VoIP: A Start-Up Company’s Best Bet for Growth

A small business has many tasks and expenses to keep track of when starting up. Every little detail must be researched, implemented, and polished until everything is perfect for a successful business to get off of the ground. Among those first decisions is choosing...

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FCC Increases USF Rate To 17.9%

Universal Service Fund Contribution Factor & Quarterly Filings – Universal Service Fund (USF) Management Support Proposed contribution factor for the first quarter 2012 is .179 or 17.9 percent. Contribution Factor: Telecommunications companies must pay a percentage of...

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Benefits of Home Based Call Center Agents

To run a business in the traditional way from an office can be expensive, as there is rent and bills to consider, including electricity, water, phone and gas. It makes sense for many companies to hire individuals who can work as call center customer service agents...

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Requirements for Home Based Call Center Agents

To run a business in the traditional way from an office can be expensive, as there is rent and bills to consider, including electricity, water, phone and gas. It makes sense for many companies to hire individuals who can work as call center customer service agents...

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VoIP: How Green Is Your PBX?

One of the frequent potential drawbacks to VoIP cited is that VoIP runs on electricity. But how much electricity do IP Phones and IP PBX boxes use? VoIP is surprisingly green and good for the environment, and frees you up to drive less as well. The standard for energy...

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VoIP Policy in the Coming Year

What to Expect from Your VoIP Provider It seems so simple: you dial a phone number, the phone rings, and someone on the other end picks up. But simple phone calls are more steeped in regulations, legislation, and policy than you might imagine. The FCC (Federal...

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Business VoIP Security Risks That Can Ruin Your Company

A Hosted VoIP phone system is a great way for businesses of any size to save money, increase office productivity, and get the best technology. However, there are some risks to be aware of. Businesses can’t risk confidential information, their reputation as a brand...

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Choosing the Best Call Center for Your Business

When the phrase “call center” comes to mind, it may automatically conjures up images of rows of employees hooked up to headsets and telephones in a telemarketing environment. While yes, this mental image is an accurate example of a business using call centers, there...

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Kentucky Legislators and the Great Move Towards VoIP

According to a recent article in Business First, the state of Kentucky may soon see some significant changes in state telecom laws as a result of an initiative spearheaded by AT&T Kentucky. AT&T Kentucky wants to change an old law that mandates that all telecom...

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