A small business has many tasks and expenses to keep track of when starting up. Every little detail must be researched, implemented, and polished until everything is perfect for a successful business to get off of the ground. Among those first decisions is choosing...

Business VoIP BlogOne of the frequent potential drawbacks to VoIP cited is that VoIP runs on electricity. But how much electricity do IP Phones and IP PBX boxes use? VoIP is surprisingly green and good for the environment, and frees you up to drive less as well. The...

A Hosted VoIP phone system is a great way for businesses of any size to save money, increase office productivity, and get the best technology. However, there are some risks to be aware of. Businesses can’t risk confidential information, their reputation as a brand...

In the US, there are over 100 Business VoIP Providers. While they all offer the same basic product, phone service, there are differences between them that can have a significant financial impact on your organization. Choosing a Business VoIP Provider is tricky because...

Phreaking is one of more than 400 different kinds of telecommunications fraud (400 at this moment) that could cost your company a serious amount of money. Unlike other types of theft, telecom fraud does not require the thief to expose themselves to any type of...

The decision to invest in a new business phone system is one of the most import decision a business makes. Every single employee and almost every single current and prospective customer is going to interact with your phone system. It is important to define your...

Hosted VoIP phone systems can lower the stress of an office move One of the most over looked aspects of moving office locations is the impact the move will have on your employees. Moving is a stressfull time for the management responsible for executing the move, but...

Telecom fraud could very easily and very quickly kill a company. All that has to happen is for a criminal to get the user ID and password (the one used to access voice mail remotely) of any employee in your company. With this information, criminals can easily set up...

When business slows, companies respond by reducing expenses. What would happen if your business was not allowed to cut costs because of language in one of your service contracts? The answer is obvious, at worst, your business could fail or at the very least, your...

Yes it can, but that costs extra Certain businesses and government agencies that support critical infrastructure require their phone systems to be functional 100% of the time. Examples include the military, police, fire and hospitals. When failure is not an option,...

If you are using a VoIP phone system, there is a good chance you have experienced poor call quality. This article discusses the causes of VoIP call quality problems and what you can do to correct them. The causes of poor quality VoIP calls are easy to diagnose and...

Have you ever been to an amusement park where you were forced to wait in ridiculously long lines? Of course you have. Remember when Disneyland implemented “FastPass”? FastPass allows visitors to take a ticket for a particular ride at a certain time in the future,...

Many businesses continue to use the telephone the same way they did 10, 20 or even 30-years ago. These companies are missing an enormous opportunity to transform their company by using a Hosted VoIP phone system to increase productivity, improve customer support while...