Unified Communications Software

Unified Communications Software

Unified Communications Software

UC-One is AVAD Technologies Unified Communications Software application that integrates calling, video conferencing, chat, instant messaging, screen sharing, and document sharing with anyone on any device.

This blog post includes videos and descriptions of the features of AVAD’s unified communications software.

Unified Communications

Calling with UC-One

The Unified Communications Software application provides the highest quality carrier-grade calling capabilities to keep your employees connected and productive from any device.  

  • Make and receive your business calls on any device you choose
  • Have an auto-attendant route all your business calls
  • Move a call in progress from your laptop to your smartphone and vice versa
  • Access corporate directories

Unified Communications Software

UC-One comes with built-in meeting rooms so you can have productive online team collaboration with full HD video and voice, group messaging, desktop sharing, moderator controls, and easy guest access.

While you’re meeting, UC-One gives you visibility and access to relevant content shared between everyone in the meeting, such as emails, files, and content from other business applications such as salesforce.com.

Calendar integration automatically displays everyone’s availability.

  • Screen Share – Share your entire screen or just an app, without additional downloads
  • Messaging – Communicate clearly with the team when it’s not convenient to interrupt whoever is speaking
  • Meeting Room – Invite colleagues and guests to your private My Room meeting space, without the hassles of dial-in numbers and passcodes
  • HD Video – High definition video makes it easy to meet as naturally when you’re apart, as when you’re together

Messaging With UC-One

UC-One is ideal for 1-1 and group chatting, enabling you to have quick, engaging, and efficient communications with colleagues.

For cross-company communications, messaging provides a convenient alternative to using email when time critical decisions need to be made with people outside your company.

  • Private and group chat – Exchange messages instantly with a colleague or a team, and minimize email overload
  • Presence status – Remove the guesswork by knowing when a colleague is available to communicate
  • History – Never lose track of your chats by viewing yesterday, last week, last month, or all
  • Content in common – While you’re chatting, everything you share in common like emails or files, is there at your fingertips
Unified Communications Software

Mobile Working, Take Your Office With You

One swipe gives you instant access to key documents and information. 

  • Any Device – It works on iOS, Android tablets, and smartphones
  • One Phone – Make calls from your work number so you maintain a professional image, and keep your mobile number private
  • Move Phone – While you’re in transition, simply pull the call to your phone to continue your conversation
  • Access to Your Office – Easily find colleagues, shared documents and emails from one app
Unified Communications Software

Speak with a live person

800.733.4136

Main Office

30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Phone: 800.733.4136

Support

Sales: 800.733.4136
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136

We offer a 60-day no questions asked money-back guarantee.

Your privacy is important to us. We promise not to sell or share your information

Request Free 30-Day Trial

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Business VoIP Phone Service Secure Zoom Features

Business VoIP Phone Service Secure Zoom Features

Business VoIP Phone Service With Secure Zoom Features

Business VoIP Phone Service

Schedule A Demo Today 800.733.4136

UC-One is AVAD Technologies' secure Unified Communications application that is included with our Office Advanced Business Calling plan.  UC-One integrates calling, video conferencing, chat, instant messaging, screen sharing, and document sharing with anyone on any device.

White Label VoIP Calling Plans

R

Unified Communications

R

Unified Communications

Office Standard

White-Label VoIP Pricing

$8.00/Month

$.01/Minute

Phone Service Features

  • Unlimited US & Canada calling
  • No contracts required
  • 99.999% uptime reliability

Collaboration

  • Unlimited Audio Conferencing (4 Participants)
  • Mobile App Calling

Productivity Features

  • Outlook and Google Integrations
  • Voicemail to Email
  • Voicemail to SMS

Support

  • 24/7 service and tech support

Office Advanced

White-Label VoIP Pricing

$12.00/Month

$.01/Minute

Phone Service Features

  • Unlimited US & Canada calling
  • No contracts required
  • 99.999% uptime reliability
  • Virtual Fax

Collaboration

  • Unlimited Audio Conferencing (40 Participants)
  • Unlimited Video Calling (peer-to-peer)
  • Screen Sharing with Video and Audio
  • Mobile App Calling and Video
  • Team Messaging

Productivity Features

  • Outlook and Google Integrations
  • Integrations with Salesforce, Zendesk, etc.
  • Voicemail to Email
  • Voicemail to SMS Notification
  • Call Recording

Support

  • 24/7 service and tech support

Office Premium

White-Label VoIP Pricing

$14.00/Month

$.01/Minute

Phone Service Features

  • Unlimited US & Canada calling
  • No contracts required
  • 99.999% uptime reliability
  • Virtual Fax

Collaboration

  • Unlimited Audio Conferencing (40 Participants)
  • Unlimited Video Calling (peer-to-peer)
  • Screen Sharing with Video and Audio
  • Mobile App Calling and Video
  • Team Messaging

Productivity Features

  • Outlook and Google Integrations
  • Integrations with Salesforce, Zendesk, etc.
  • Voicemail to Email
  • Voicemail to SMS Notification
  • Call Recording

Support

  • 24/7 service and tech support

Ultra-Secure Network

AVAD’s communications platform is fully managed and hosted by Cisco. Cisco’s platform is geographically redundant, highly reliable, ultra-secure and has a comprehensive set of cloud-calling capabilities. Many of the worlds largest and well know companies run on this platform.

20 of the top 25

Global telecom carriers use our communications platform

650,000+

Companies currently using the communications platform

Over 1,500

Telecom support engineers maintain our network

Speak with a live person

800.733.4136

VoIP Satisfaction Guarantee

We offer a 60-day no questions asked money-back guarantee.

Your privacy is important to us. We promise not to sell or share your information.

Let us design a custom solution for your business.

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You can expect to hear back from us in less than 24-hours.

What is White Label VoIP?

What is White Label VoIP?

What is White Label VoIP?

White Label VoIP

Do you have a successful technology service business with a solid reputation in your local community?  If you do, you may be looking for additional sources of revenue that you can offer to your existing customers.  Becoming a White Label VoIP provider is a natural addition to the services you are already offering.

What exactly does it mean to white label VoIP phone service?

The term “white label” means that you put your brand on the product in question. White-label VoIP platforms are fully developed platforms that you can re-brand and resell to your customers under your company’s name.  There is no easier way to get started as a VoIP service provider. White-label platforms enable you to easily become a VoIP provider – without the time or expense of developing your own platform from scratch.

There are many benefits from choosing a white label platform, the following are three primary features that distinguish white label VoIP platforms:

  • Full customization to your brand
  • Operational autonomy
  • Full customization to your brand

Full Customization

With AVAD Technologies White label you become the telecommunications provider.  The platform is rebranded  under your company’s name and label.  This means you decided which products to sell and the prices those services are offered at.

AVAD Technologies White label partner program is designed to be easily integrated into your business.  All communications, customer portals and mobile applications are branded with your company’s logo to consistently maintain the same look and feel as your website and marketing.  All communications will use your logo, your address, and the fonts and colors of your choice. There is nothing at all to indicate that the platform is anything other than your own service.

Operational autonomy

As a VoIP reseller, whether you are a managed service provider or a PBX installer, you will retain autonomy over your VoIP business activity at all times. You are not handing over customer data to another provider – you are delivering and managing this service as your own.  This means that only you will determine your price points, collect payments, bill customers, and provide support.

Customers will communicate and interact with you, not with some unknown third party. Invoices are sent directly from your company.  Nobody else will have access to your customer records or data, and your customers will continue to value and respect you for the service that you provide to them.

Partner Sales: 800.733.4136

Private-Label Signup

Office Advanced

Business Calling Plan

White-Label Pricing

$.01/Minute

$12.00/Month

Learn More

Business Phone Service

Free Trial

30 Days

Become a White Label Reseller

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VoIP Phone Service for Non-Profits

VoIP Phone Service for Non-Profits

VoIP Phone Service for Non-Profits

Learn about AVAD’s Non-Profit Donation Program.

Charities, foundations, and community organizations rely on donations and volunteer workers to go after their missions and social cause. One way to empower Non-Profit organizations to engage volunteers, enhance employee productivity, approach donors and wherever they are is by using a communication platform like Voice over IP.

What are The Advantages of Voice over IP for Non-Profits?

A VoIP phone system can benefit Non-Profits by increasing the efficiency of their operations, boost fundraising efforts, reduce turnover, and reduce capital costs.

Charities, foundations, and community organizations need to support volunteers and workers in the field to help them deliver top-notch service. This is one of the many reasons Non-Profits use VoIP and VoIP mobile applications. They allow Non-Profits to keep everyone connected in real-time and in any location.

 

A Voice over IP phone system with Unified Communications has extensive features that can greatly enhance a Non-Profit’s ability to deliver accurate information to staff, volunteers, and donors

Raise awareness about their cause: Through standard VoIP features such as instant messaging, call conferencing, and voicemail to email, Non-Profit organizations can broadcast relevant information about new campaigns and activities to gain support and to rally volunteers. Non-Profits can also easily communicate with remote workers to discuss issues and to collaborate with other organizations to enhance their social campaigns.

  • Enable a flexible communication solution for remote staff: A VoIP phone system can help Non-Profits efficiently send and receive information across multi-sites (as long as reliable Internet access is available). Because of this, Non-Profits can improve their communication practices and enhance the efficiency and productivity of their workers and volunteers.
  • Securely and cost-efficiently handle large call volumes: VoIP phone system benefit Non-Profits by enabling them to handle a large volume of calls and to ensure these calls are addressed on time. This allows Non-Profits to easily and efficiently spread their mission to all staff including remote workers, volunteers, and donors.
  • Expanding reach: A Voice over IP phone system that includes unified communications (UC) allows Non-Profits to expand their geographic reach globally. Using the mass messaging feature included in a phone system that includes unified communications, Non-Profits can convert donors and volunteers into advocates for their causes. Broadcast emails can inspire supporters to donate and participate in the non-profit’s causes.

What are the VoIP Features that Enhance Productivity for Non-Profits?

A Voice over IP phone system includes all the features that Non-Profits need to improve the mobility, productivity, and service of their staff in all locations.

Staff members who spend time away from the office can rely on a VoIP phone system’s virtual office extension to stay connected. Mobile devices become part of the non-profit’s phone system and allow these workers to receive calls and messages from coworkers and volunteers as if they were working in the main office.

Features such as call transfer, hunt groups, and find me/follow me have the capacity to route calls to all workers regardless of the physical location. A VoIP phone system with Unified Communications offers the following:

  • Auto Attendant – This feature allows Non-Profits to route every call efficiently to the correct person or department. Callers are also be greeted with a professional recording that can include updates on activities and events further enhancing the caller’s experience.
  • Video Conferencing – This powerful VoIP feature enables Non-Profit organizations to conduct virtual meetings. With this feature, Non-Profits can keep their donors and volunteers engaged and at the same time turn them into advocates of the organization.
  • Call Monitoring and Call Recording – These two features help Non-Profits monitor and record incoming and outgoing calls. Keeping track of calls allows Non-Profits can gain insight into their organization allowing them to improve the effectiveness of their communications.

The mass notification feature allows easy access to volunteers, supporters, and drive donations. Mass broadcasting messages, alerts, and updates allow Non-Profits to improve engagements and interactions, and build stronger relationships with these groups.

How Can VoIP Helps Non-Profits Reduce Operational Costs?

VoIP technology can help Non-Profits save time and reduce expenses by creating a communications solution that can deliver timely and accurate messages and information to workers, donors, volunteers, and beneficiaries at very low costs.

A VoIP phone system minimizes upfront capital and ongoing expenses. A VoIP phone system does not require the purchase of expensive telecommunications equipment nor does it require hiring a dedicated IT staff to maintain the system.

Support for Non-Profits

AVAD Technologies supports non-profit organizations by providing low-cost business telephone service.

To learn more about AVAD’s Non-Profit Donation Program call 800.733.4136 or visit AVAD Technologies.

Request Quote Or Call 800.733.4136

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30 Day Free Trial Business Phone Service

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Business VoIP Phone Service
Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Long-Term Business VoIP Contracts Benefit One Side – And Its Not Your Side

Many Business VoIP providers want you to sign a multi-year business VoIP contract when signing up for their service. In exchange, they generally offer a slightly lower price on their service. This locks you into a multi-year contract even if the VoIP provider fails to maintain an adequate quality of service or fails to keep their product up-to-date with the latest technologies. This is a loose loose proposition for your company.

Another big reason not to sign a long-term contract is that your business can experience a slowdown. Most companies respond by reducing expenses. A long-term contract prevents your business from cutting costs because many business VoIP providers have language in their service contracts that locks your company into a minimum number of phone users even if you no longer need those users.

Service contracts only benefit one party and that party is always the party requesting the contract.

To show you how completely one sided a service contract is, what do you think would happen if during the contract period, your company needed to increase the service above the terms on the initial contract. Do you think the company would say no, you have to wait until your contract expires? Of course not, they will happily let you pay more, they just don’t want you to pay less.

If You Are Forced To Sign A Term Contract, At least Ask For a Business Downturn Clause

If you have no other options and you are forced to sign a term service contract, at least include a business downturn clause. Some telecom companies have started offering a “business downturn flexibility” clause in the contracts to both new and existing customers.

These new clauses are a ploy to keep companies locked in. Phone companies are not under any pressure to improve the quality of their services because they have had a virtual monopoly. VoIP is a real threat to this industry. Instead of innovating, telecommunications companies have responded by locking you in. Long term, this strategy is doomed.

Request Quote Or Call 800.733.4136

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UC-One Mobility

UC-One Mobility

UC-One Mobility

What Is UC-One?

UC-One stands for Unified Communications, is a collaboration app, that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with your other business apps.

UC-One makes communication more efficient for your staff and customers.

UC-One is included in our Office Standard and Office Premium plans at no additional charge.

Learn more about UC-One.

Request Quote Or Call 800.733.4136

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30 Day Free Trial Business Phone Service

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Business VoIP Phone Service