VoIP Phone Service for Non-Profits

VoIP Phone Service for Non-Profits

Learn about AVAD’s Non-Profit Donation Program.

Charities, foundations, and community organizations rely on donations and volunteer workers to go after their missions and social cause. One way to empower Non-Profit organizations to engage volunteers, enhance employee productivity, approach donors and wherever they are is by using a communication platform like Voice over IP.

What are The Advantages of Voice over IP for Non-Profits?

A VoIP phone system can benefit Non-Profits by increasing the efficiency of their operations, boost fundraising efforts, reduce turnover, and reduce capital costs.

Charities, foundations, and community organizations need to support volunteers and workers in the field to help them deliver top-notch service. This is one of the many reasons Non-Profits use VoIP and VoIP mobile applications. They allow Non-Profits to keep everyone connected in real-time and in any location.

 

A Voice over IP phone system with Unified Communications has extensive features that can greatly enhance a Non-Profit’s ability to deliver accurate information to staff, volunteers, and donors

Raise awareness about their cause: Through standard VoIP features such as instant messaging, call conferencing, and voicemail to email, Non-Profit organizations can broadcast relevant information about new campaigns and activities to gain support and to rally volunteers. Non-Profits can also easily communicate with remote workers to discuss issues and to collaborate with other organizations to enhance their social campaigns.

  • Enable a flexible communication solution for remote staff: A VoIP phone system can help Non-Profits efficiently send and receive information across multi-sites (as long as reliable Internet access is available). Because of this, Non-Profits can improve their communication practices and enhance the efficiency and productivity of their workers and volunteers.
  • Securely and cost-efficiently handle large call volumes: VoIP phone system benefit Non-Profits by enabling them to handle a large volume of calls and to ensure these calls are addressed on time. This allows Non-Profits to easily and efficiently spread their mission to all staff including remote workers, volunteers, and donors.
  • Expanding reach: A Voice over IP phone system that includes unified communications (UC) allows Non-Profits to expand their geographic reach globally. Using the mass messaging feature included in a phone system that includes unified communications, Non-Profits can convert donors and volunteers into advocates for their causes. Broadcast emails can inspire supporters to donate and participate in the non-profit’s causes.

What are the VoIP Features that Enhance Productivity for Non-Profits?

A Voice over IP phone system includes all the features that Non-Profits need to improve the mobility, productivity, and service of their staff in all locations.

Staff members who spend time away from the office can rely on a VoIP phone system’s virtual office extension to stay connected. Mobile devices become part of the non-profit’s phone system and allow these workers to receive calls and messages from coworkers and volunteers as if they were working in the main office.

Features such as call transfer, hunt groups, and find me/follow me have the capacity to route calls to all workers regardless of the physical location. A VoIP phone system with Unified Communications offers the following:

  • Auto Attendant – This feature allows Non-Profits to route every call efficiently to the correct person or department. Callers are also be greeted with a professional recording that can include updates on activities and events further enhancing the caller’s experience.
  • Video Conferencing – This powerful VoIP feature enables Non-Profit organizations to conduct virtual meetings. With this feature, Non-Profits can keep their donors and volunteers engaged and at the same time turn them into advocates of the organization.
  • Call Monitoring and Call Recording – These two features help Non-Profits monitor and record incoming and outgoing calls. Keeping track of calls allows Non-Profits can gain insight into their organization allowing them to improve the effectiveness of their communications.

The mass notification feature allows easy access to volunteers, supporters, and drive donations. Mass broadcasting messages, alerts, and updates allow Non-Profits to improve engagements and interactions, and build stronger relationships with these groups.

How Can VoIP Helps Non-Profits Reduce Operational Costs?

VoIP technology can help Non-Profits save time and reduce expenses by creating a communications solution that can deliver timely and accurate messages and information to workers, donors, volunteers, and beneficiaries at very low costs.

A VoIP phone system minimizes upfront capital and ongoing expenses. A VoIP phone system does not require the purchase of expensive telecommunications equipment nor does it require hiring a dedicated IT staff to maintain the system.

Support for Non-Profits

AVAD Technologies supports non-profit organizations by providing low-cost business telephone service.

To learn more about AVAD’s Non-Profit Donation Program call 800.733.4136 or visit AVAD Technologies.

Request Quote Or Call 800.733.4136

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Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Long-Term Business VoIP Contracts Benefit One Side – And Its Not Your Side

Many Business VoIP providers want you to sign a multi-year business VoIP contract when signing up for their service. In exchange, they generally offer a slightly lower price on their service. This locks you into a multi-year contract even if the VoIP provider fails to maintain an adequate quality of service or fails to keep their product up-to-date with the latest technologies. This is a loose loose proposition for your company.

Another big reason not to sign a long-term contract is that your business can experience a slowdown. Most companies respond by reducing expenses. A long-term contract prevents your business from cutting costs because many business VoIP providers have language in their service contracts that locks your company into a minimum number of phone users even if you no longer need those users.

Service contracts only benefit one party and that party is always the party requesting the contract.

To show you how completely one sided a service contract is, what do you think would happen if during the contract period, your company needed to increase the service above the terms on the initial contract. Do you think the company would say no, you have to wait until your contract expires? Of course not, they will happily let you pay more, they just don’t want you to pay less.

If You Are Forced To Sign A Term Contract, At least Ask For a Business Downturn Clause

If you have no other options and you are forced to sign a term service contract, at least include a business downturn clause. Some telecom companies have started offering a “business downturn flexibility” clause in the contracts to both new and existing customers.

These new clauses are a ploy to keep companies locked in. Phone companies are not under any pressure to improve the quality of their services because they have had a virtual monopoly. VoIP is a real threat to this industry. Instead of innovating, telecommunications companies have responded by locking you in. Long term, this strategy is doomed.

Request Quote Or Call 800.733.4136

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UC-One Mobility

UC-One Mobility

What Is UC-One?

UC-One stands for Unified Communications, is a collaboration app, that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with your other business apps.

UC-One makes communication more efficient for your staff and customers.

UC-One is included in our Office Standard and Office Premium plans at no additional charge.

Learn more about UC-One.

Request Quote Or Call 800.733.4136

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What Are the Benefits of Business VoIP Phone Service with AVAD Technologies

What Are the Benefits of Business VoIP Phone Service with AVAD Technologies

If you are like most companies there is not enough time in the day to take care of the core functions of your company, let manage your phone system. Spending time managing your phone system is one of those tasks that many companies only deal with on the day the system was initially installed and when personnel comes and goes. You may even have a voice over IP phone system that replaced an old PBX system that you set up to function exactly like the older system it replaced.

Either way, modern business VoIP phone systems give companies the built-in features and flexibility to greatly improve the efficiency of their operations and sales process. You just have to understand the capabilities of your phone and how to implement them.

This is where AVAD Technologies comes in. In addition to a world-class business VoIP phone system that runs on the Cisco VoIP platform, you also get the benefit of our US Based Dedicated Support.

Live US Based Dedicated Support for Every Customer

It’s Like Having Your Own In-House Telecom Support Department.

We take customer support very seriously. We assign a Dedicated Support team of business VoIP specialists to your account so that if you call for service, you are always working with the same team who is familiar with your company.

Dedicated Support Includes

  • 1-Hour Or Less Response
  • 24/7 Emergency Support
  • 24/7 System Monitoring
  • Automatic System Updates
  • Implement New Features
  • Initial System Design & Implementation

Initial System Design

We create a customized phone system based on your requirements. We will help you take advantage of the many included features of your new phone system.

Design & Installation Includes

  • Initial system design
  • Hardware Selection
  • Network Analysis
  • Transfer Existing Phone Numbers
  • End User Training
  • New System Testing
  • Deploy AVAD Hosted VoIP
  • Installation Set Up & Testing

You can make as many changes as you need until you are satisfied. If your needs should change in the future, no problem, just give us a call and we will make the changes.

100% Money Back – No Questions Asked*

If, for any reason, during the first 30-days following installation our service does not meet your expectations, we will refund any money paid to AVAD promptly.

This guarantee shows the level of confidence we have in our products and service. We understand that changing phone systems is a major decision for any company and this guarantee is our way of expressing our commitment to you and confidence in our products.

Getting Started with AVAD Is Easy

The easiest way to get started with AVAD Business VoIP is to call 800-733-4136 and speak with a business VoIP specialist.

You do not need any prior VoIP knowledge or have any technical skills to take advantage of our product. Our specialists are trained to assess your needs and prepare a detailed, comprehensive quote for a phone system custom designed for your company.

 If you prefer, complete the following form and a business VoIP specialist will call you and walk you through the process.

Request Quote Or Call 800.733.4136

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5 benefits of a business phone system that includes Unified Communications and how it helps business agility

5 benefits of a business phone system that includes Unified Communications and how it helps business agility

5 UC-One Benefits

UC-One is a collaboration app, included with the Office Standard and Office Premium business calling plans, that lets you call, video conference, instant message, chat, screen share, document share and meet with anyone from any device.

Work the way you want from anywhere

Improve employee productivity in the office and on the road with a communications application that fully integrates voice, video, instant messaging and presence, desktop sharing, and audio/web conferencing.

UC-One delivers a unified experience for communications and collaboration in the office and on the road.

Learn more about UC-One.

We hope you enjoyed watching the 5 UC-One Benefits video.  Please call us if you would like to demo UC-One.

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Don’t Sign A Long-Term Business VoIP Contract With Your Business VoIP Provider

Has your company lost control over its communications?

If you are like most companies, the answer is yes. If your company’s telephone system does not offer texting, instant messaging, video conferencing, screen and document sharing, then your employees are probably using one or more free outside services to conduct business.

Your employees are probably using services Google, Facebook, mobile providers, and web conferencing companies like Joinme to communicate internally and with customers. None of these services are private or secure. In fact, many have been hacked and had millions of records stolen and all sell their data. You also no record of these communications.

Fortunately, there is a solution. AVAD Technologies UC-One is an application that lets you call, message and meet with anyone on any device. UC-One includes voice, video, IM, screen sharing, and conferencing in a single cloud application. UC-One works on Mac, Windows, iOS, Android tablets, and mobile phones. UC-One is an application that you control.

UC-One is included with the Office Premium calling plan.

Monthly plans from $24.95 – $35.95

Click here to learn more about U-One

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