You can expect to hear back from us in less than 24-hours
Call 800.733.4136 if this is an urgent request.
The Auto Attendant is a virtual receptionist It answers the phone and provides a personalized message to callers. Callers have the option to connect to the operator, dial by name or extension, or connect to configurable extensions.
When someone calls your main number and a live receptionist is not present, the caller is properly greeted and presented with a menu of options which they select from to connect to the right person or department.
For example, they will be asked to “press ‘1’ for Sales, press ‘2’ for Distribution”, etc. They may be presented with a Dial by Name Directory or routed to another Auto Attendant for a particular department or location.
The online demo usually takes 30-60 minutes depending on your questions.
To speak with a White Label product specialist.
Speak with a live person
800.733.4136
30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Phone: 800.733.4136
Sales: 800.733.4136
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information
Request Free 30-Day Trial
Speak with a live person
800.733.4136
30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Phone: 800.733.4136
Sales: 800.733.4136
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information
Request 30-Day Free Demo
Office Standard
Phone Service Features
Collaboration
Productivity Features
Support
Office Advanced
Phone Service Features
Collaboration
Productivity Features
Support
Office Premium
Phone Service Features
Collaboration
Productivity Features
Support
| Calling Feature | Office Basic | Office Standard | Office Premium |
|---|---|---|---|
| Basic Call Logs | Y | Y | Y |
| Call Forwarding Always | Y | Y | Y |
| Call Forwarding Always Secondary | Y | Y | Y |
| Call Forwarding Busy | Y | Y | Y |
| Call Forwarding No Answer | Y | Y | Y |
| Call Forwarding Not Reachable | Y | Y | Y |
| Call Recording | Y | Y | Y |
| Call Return | Y | Y | Y |
| Call Transfer | Y | Y | Y |
| Call Waiting | Y | Y | Y |
| Connected Line ID Presentation | Y | Y | Y |
| Connected Line ID Restriction | Y | Y | Y |
| Directory Number Hunting | Y | Y | Y |
| Fax Messaging | Y | Y | Y |
| Flash Call Hold | Y | Y | Y |
| Last Number Redial | Y | Y | Y |
| Three-Way Calling | Y | Y | Y |
| Voice Messaging - User | Y | Y | Y |
| Voice Messaging - User (Video) | Y | Y | Y |
| Alternate Numbers | Y | Y | |
| Anonymous Call Rejection | Y | Y | |
| Automatic Call Back | Y | Y | |
| Automatic Hold/Retrieve | Y | Y | |
| BroadWorks Anywhere | Y | Y | |
| BroadWorks Communicator Desktop | Y | Y | |
| Busy Lamp Field | Y | Y | |
| Call Center Monitoring | Y | Y | |
| Call Center User Basic | Y | Y | |
| Call Center User Standard | Y | Y | |
| Call Forwarding Selective | Y | Y | |
| Call Me Now | Y | Y | |
| Call Notify | Y | Y | |
| Custom Ringback - Call Waiting | Y | ||
| Custom Ringback User | Y | ||
| Custom Ringback User - Video | Y | ||
| Directed Call Pickup | Y | Y | |
| Directed Call Pickup with Barge-In | Y | Y | |
| Diversion Inhibitor | Y | Y | |
| Do Not Disturb | Y | Y | |
| Executive | Y | Y | |
| Executive - Assistant | Y | Y | |
| Flexible Seating Guest | Y | ||
| Group Night Forwarding | Y | Y | |
| Hoteling Guest | Y | Y | |
| Hoteling Host | Y | ||
| In Call Service Activation | Y | ||
| Integrated IM&P | Y | ||
| MobileLink | Y | ||
| Multiple Call Arrangement | Y | ||
| Music On Hold - Video | Y | ||
| Music On Hold User | Y | ||
| N-Way Calling | Y | Y | |
| Personal Assistant | Y | ||
| Personal Mobility Package | Y | Y | |
| Pre-Alerting Announcement | Y | Y | |
| Priority Alert | Y | Y | |
| Push-to-Talk | Y | ||
| Remote Office | Y | ||
| Route List | Y | ||
| Selective Call Acceptance | Y | Y | |
| Selective Call Rejection | Y | Y | |
| Sequential Ring | Y | ||
| Shared Call Appearance | Y | Y | |
| Shared Call Appearance 10 | Y | ||
| Shared Call Appearance 5 | Y | Y | |
| Silent Alerting | Y | Y | |
| Simultaneous Ring Personal | Y | ||
| Speed Dial 100 | Y | Y | |
| Speed Dial 8 | Y | Y | |
| Two Stage Dialing | Y | ||
| UC-One Connect | Y | Y | |
| Virtual On-Net Enterprise Extensions | Y | ||
| Voice Portal Calling | Y |
From
The Office Standard Business Phone Service Plan includes business calling features required by a typical office worker. Includes unlimited US calling.
From
The Office Advanced Business Phone Service Plan includes all the features included in the Office Standard plan plus an additional set of advanced calling features.
From
The Office Premium Business Phone Service plan includes all the features included in the Office Advanced plan plus an additional set of Premium calling features.
The online demo usually takes less than 30 minutes depending on your questions.
Want to talk now, call 800.733.4136
Or
$8.00/Month
$.01/Minute
$100.00/Line
The Office Standard White-Label VoIP Pricing Plan includes Business VoIP Calling features required by a typical office worker. Including $.01/minute US calling.
$12.00/Month
$.01/Minute
$100.00/Line
The Office Advanced White-Label VoIP Pricing Plan includes all the features included in the Office Standard plan plus an additional set of advanced features.
$14.00/Month
$.01/Minute
$100.00/Line
The Office Premium White-Label VoIP Pricing Plan includes all the features included in the Office Advanced plan plus an additional set of premium features.
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information.
You can expect to hear back from us in less than 24-hours.
Complete the form to the right and you will ready to submit deals immediately.
Speak with a live person
800.733.4136
30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Phone: 800.733.4136
Sales: 800.733.4136
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information
Request Quote
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information.
Let us design a custom solution for your business.
You can expect to hear back from us in less than 24-hours.
AVAD’s communications platform is fully managed and hosted by Cisco. The platform is geographically redundant, highly reliable, ultra-secure and has a comprehensive set of cloud-calling capabilities. Many of the worlds largest and well know companies run on this platform.
From
The Office Standard Business Phone Service Plan includes business calling features required by a typical office worker. Includes unlimited US calling.
From
The Office Advanced Business Phone Service Plan includes all the features included in the Office Standard plan plus an additional set of advanced calling features.
From
The Office Premium Business Phone Service plan includes all the features included in the Office Advanced plan plus an additional set of Premium calling features.
You can expect to hear back from us in less than 24-hours.
We offer a 30-day no questions asked money-back guarantee if you are not happy with our service for any reason.
Call 800.733.4136 if this is an urgent request.
| Calling Feature | Office Basic | Office Standard | Office Premium |
|---|---|---|---|
| Basic Call Logs | Y | Y | Y |
| Call Forwarding Always | Y | Y | Y |
| Call Forwarding Always Secondary | Y | Y | Y |
| Call Forwarding Busy | Y | Y | Y |
| Call Forwarding No Answer | Y | Y | Y |
| Call Forwarding Not Reachable | Y | Y | Y |
| Call Recording | Y | Y | Y |
| Call Return | Y | Y | Y |
| Call Transfer | Y | Y | Y |
| Call Waiting | Y | Y | Y |
| Connected Line ID Presentation | Y | Y | Y |
| Connected Line ID Restriction | Y | Y | Y |
| Directory Number Hunting | Y | Y | Y |
| Fax Messaging | Y | Y | Y |
| Flash Call Hold | Y | Y | Y |
| Last Number Redial | Y | Y | Y |
| Three-Way Calling | Y | Y | Y |
| Voice Messaging - User | Y | Y | Y |
| Voice Messaging - User (Video) | Y | Y | Y |
| Alternate Numbers | Y | Y | |
| Anonymous Call Rejection | Y | Y | |
| Automatic Call Back | Y | Y | |
| Automatic Hold/Retrieve | Y | Y | |
| BroadWorks Anywhere | Y | Y | |
| BroadWorks Communicator Desktop | Y | Y | |
| Busy Lamp Field | Y | Y | |
| Call Center Monitoring | Y | Y | |
| Call Center User Basic | Y | Y | |
| Call Center User Standard | Y | Y | |
| Call Forwarding Selective | Y | Y | |
| Call Me Now | Y | Y | |
| Call Notify | Y | Y | |
| Custom Ringback - Call Waiting | Y | ||
| Custom Ringback User | Y | ||
| Custom Ringback User - Video | Y | ||
| Directed Call Pickup | Y | Y | |
| Directed Call Pickup with Barge-In | Y | Y | |
| Diversion Inhibitor | Y | Y | |
| Do Not Disturb | Y | Y | |
| Executive | Y | Y | |
| Executive - Assistant | Y | Y | |
| Flexible Seating Guest | Y | ||
| Group Night Forwarding | Y | Y | |
| Hoteling Guest | Y | Y | |
| Hoteling Host | Y | ||
| In Call Service Activation | Y | ||
| Integrated IM&P | Y | ||
| MobileLink | Y | ||
| Multiple Call Arrangement | Y | ||
| Music On Hold - Video | Y | ||
| Music On Hold User | Y | ||
| N-Way Calling | Y | Y | |
| Personal Assistant | Y | ||
| Personal Mobility Package | Y | Y | |
| Pre-Alerting Announcement | Y | Y | |
| Priority Alert | Y | Y | |
| Push-to-Talk | Y | ||
| Remote Office | Y | ||
| Route List | Y | ||
| Selective Call Acceptance | Y | Y | |
| Selective Call Rejection | Y | Y | |
| Sequential Ring | Y | ||
| Shared Call Appearance | Y | Y | |
| Shared Call Appearance 10 | Y | ||
| Shared Call Appearance 5 | Y | Y | |
| Silent Alerting | Y | Y | |
| Simultaneous Ring Personal | Y | ||
| Speed Dial 100 | Y | Y | |
| Speed Dial 8 | Y | Y | |
| Two Stage Dialing | Y | ||
| UC-One Connect | Y | Y | |
| Virtual On-Net Enterprise Extensions | Y | ||
| Voice Portal Calling | Y |
A simple but powerful communications solution
Speak with a live person
800.733.4136
30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Phone: 800.733.4136
Sales: 800.733.4136
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136
We offer a 60-day no questions asked money-back guarantee.
Your privacy is important to us. We promise not to sell or share your information
Request A Free Quote
Executives, Road Warriors & Sole Proprietors. These workers require “best in class” services and have high level of mobility as part of their role.
Administrative workers, corridor cruisers and knowledge workers. These are the workers that are heavily reliant on communication to perform their day to day tasks.
The Office Standard package is there to provide a non-Unified Communications option for people or locations where these advanced services are not required, e.g. lobby phone, warehouses, analogue phones, etc.
Changing your business phone system is a big decision that can have a significant impact on any company. This is why we are offering a free 1-hour consultation.
Fill out the form below and a Business VoIP consultant will contact you shortly.
This feature automatically forwards your incoming calls to a different phone number.
This feature automatically forwards your incoming calls to a different phone number.
Live US Dedicated Support includes everything you would expect if you had your own “in-house” IT department.
We assign a Dedicated Support Team to each customer. Whenever you require support, simply call your assigned Dedicated Support Team and speak to the same person.
It is the ability to receive voice mail messages on your email system, in addition to your telephone system.
When callers leave messages on your voice messaging (or voice mail) system, a copy of the message is delivered to your email in box. You may choose to listen to the message in the normal course (i.e. dialing your message system and logging in), or opening a file delivered to your email, or both.
You can keep your same phone number or you can get new local numbers in just about any area code even if your company is not located in that area code.
Each Business VoIP calling plan includes unlimited calling within the United States. International calls are metered.
Search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number, agent extension, timestamp, recording duration, and much more.
Service
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