Why Does My Business Need a Call Center?
The answer to this question is simple, “Call Center technology will help your company close more sales”.
In order to close more sales, you need a telephone system that allows you to precisely control the customer experience when that customer is ready to make the purchase or is in the pre-purchase information gathering process.
A properly structuredHosted Call Center can have a profound impact on your sales closing ratio. A Hosted VoIP Call Center will ensure that sales calls are always routed to available sales agents no matter where they are located and regardless of the time of day. If all of your agents are busy assisting other calls, the Call Center will give callers information about your products, as well as periodically letting the caller know how long they will have to wait to speak with an agent.
We Manage The Infrastructure – You Manage The Call Center
AVAD Technologies provides a complete Call Center solution. We provide 100% of the network equipment, hardware, VoIP software, local & long distance calling and toll free numbers. We also help you customize a Call Center solution and we will help train your staff.
We understand it is complicated to implement and manage a Call Center. We help you every step of the way to insure that you are successful. With AVAD Technologies, no previous Telecommunications or Call Center experience is required. Tell us is what type of customer experience you want, in plain english, and we will design the solution for you.
Our 100% Money Back Satisfaction Guarantee Says It All
“If for any reason during the first 60-days following installation of AVAD Technologies Technologies Business VoIP PBX phone service does not meet your expectations, we will uninstall and refund any monies incurred by your organization for Capital Expenditures (CAVAD) promptly.” No questions asked.
Why Choose AVAD Technologies’s Hosted Call Center?
AVAD Technologies’s Hosted Call Center solution is a complete solution that includes VoIP, call center software, automated dialing, IVR/ACD, recording, reporting, and multi-media capabilities and Call Blending.
AVAD Technologies is an ideal solution for small businesses that are seeking an affordable Call Center solution. AVAD Technologies simplifies Call Centers for small businesses by assigning a call center consultant to your your company who will assist you throughout the installation and ongoing management of your call center. Your business can create a complex Call Center solution or a simplied solution, it all depends on your specific needs.
Managing communications, and integrating with your customer relationship management software like SalesForce.com is built into AVAD Technologies’s Hosted Call Center solution and is now available to businesses of any size at a fraction of the cost from five to 10 years ago.