Call Centers are no longer rooms filled with hundreds of people and millions of dollars of high-tech equipment located in some far away country.
Increasingly, small businesses are making use of Call Centers as an extension of their own business as the call center industry broadens it appeal to attract the small business customer.
A Call Center can add value to your business is several ways, here are a few examples;
- As a private answering service
- As a way to organize an upcoming meeting or seminar
- Your company is not quite ready for a full-time assistant
- A way to share a single assistant across several employees
- Conduct client surveys
Continue reading Business Consultants are using Call CentersHow .