Complete Call Center Solution

Flexible, easy to deploy and manage, even if you have never managed call center technology.

Cost effective for small businesses, low upfront capital investment.

AVAD Virtual Call Center Platform

Created with the business user in mind. Gone are the days of waiting for technicians to make changes. With AVAD Technologies’s Virtual Call Center solution you have the ability to make changes anytime and if you need help or advice just call your Live Dedicated Support team.

  • No charges for monthly maintenance.
  • Integrates with most CRM’s including Salesforce.com
  • Future proof: Automatically updated to latest software version.
  • No time-consuming administration with AVAD’s Live Dedicated Support.
  • Minimal hardware telecom investment.

Run Virtual Call Center

Everything you need to effectively run a virtual call center

With Apex Telecom you get the state-of-the-art virtual call center technology and a Live Dedicated Support team.

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Easily deployed and Changed

Get a state-of-the-art call center running in days. Ramp up, down or change the configuration of your call center as needed.

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Access powerful features

All the features of a million dollar call center. Skills based routing, real-time monitoring and recording plus much more.

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Multiple Devices

Your agents and supervisors can you just about any device and still be part of the call center.

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Agents & Supervisors anywhere

Create a call center with agents and supervisors working anywhere including home based workers.