About AVAD Technologies
Founded in 2006, AVAD Technologies is a leading provider of cloud-based communications services engineered for the small and medium-sized businesses.
We work with our customers to customize our suite of communications and collaboration products to meet their needs. UC-One is our an all-in-one unified communications cloud phone system. UC-One includes team messaging, video conferencing, instant messaging, chat to a complete contact center and more, we build solutions for every business, no matter how big or small.
Our communications platform is fully managed and hosted by Cisco. The platform is geographically redundant, highly reliable, ultra-secure and has a comprehensive set of cloud-calling capabilities. Many of the worlds largest and well know companies run on this platform.
We strive for a 99.999% up-time so that your business is never affected. Our network is protected against power failures, facility failures, and devastating weather patterns which cannot be guaranteed by premise-based systems.
If, for any reason, during the first 60-days following installation our service does not meet your expectations, we will refund any money paid.
This guarantee shows the level of confidence we have in our products.
Dedicated Customer Support
We assign a Dedicated Customer Support Team to every customer. Our Dedicated Support is like having an “in-house” IT department but without the expense. Our customers do not have to spend time and resources managing their communications. All they have to do is call their Dedicated Support Team and the team will make the system changes.
30 Broad St,
Suite 1475, 14th Floor
New York, NY 10004
Emergency Support (24/7): 212.838.9100
Non-Emergency (8:30am – 8:00pm EST): 800.733.4136