Business Calling Plans
Office Standard
Phone Service Features
- Unlimited US & Canada calling
- No contracts required
- 99.999% uptime reliability
Collaboration
- Unlimited Audio Conferencing
Productivity Features
- Outlook and Google Integrations
- Voicemail to Email
- Call Recording (add-on)
Support
- 24/7 service and tech support
Office Advanced
Phone Service Features
- Unlimited US & Canada calling
- No contracts required
- 99.999% uptime reliability
- Virtual Fax
Collaboration
- Audio Conferencing
- Unlimited Video Calling
- Screen Sharing with Video and Audio
- Mobile App Calling and Video
- Team Messaging
Productivity Features
- Outlook and Google Integrations
- Integrations with Salesforce, Zendesk, etc.
- Voicemail to Email
- Call Recording (add-on)
Support
- 24/7 service and tech support
Office Premium
Phone Service Features
- Unlimited US & Canada calling
- No contracts required
- 99.999% uptime reliability
- Virtual Fax
Collaboration
- Audio Conferencing
- Unlimited Video Calling
- Screen Sharing with Video and Audio
- Mobile App Calling and Video
- Team Messaging
Productivity Features
- Outlook and Google Integrations
- Integrations with Salesforce, Zendesk, etc.
- Voicemail to Email
- Call Recording (add-on)
Support
- 24/7 service and tech support
Business VoIP Calling Features
| Calling Feature | Office Basic | Office Standard | Office Premium |
|---|---|---|---|
| Basic Call Logs | Y | Y | Y |
| Call Forwarding Always | Y | Y | Y |
| Call Forwarding Always Secondary | Y | Y | Y |
| Call Forwarding Busy | Y | Y | Y |
| Call Forwarding No Answer | Y | Y | Y |
| Call Forwarding Not Reachable | Y | Y | Y |
| Call Recording | Y | Y | Y |
| Call Return | Y | Y | Y |
| Call Transfer | Y | Y | Y |
| Call Waiting | Y | Y | Y |
| Connected Line ID Presentation | Y | Y | Y |
| Connected Line ID Restriction | Y | Y | Y |
| Directory Number Hunting | Y | Y | Y |
| Fax Messaging | Y | Y | Y |
| Flash Call Hold | Y | Y | Y |
| Last Number Redial | Y | Y | Y |
| Three-Way Calling | Y | Y | Y |
| Voice Messaging - User | Y | Y | Y |
| Voice Messaging - User (Video) | Y | Y | Y |
| Alternate Numbers | Y | Y | |
| Anonymous Call Rejection | Y | Y | |
| Automatic Call Back | Y | Y | |
| Automatic Hold/Retrieve | Y | Y | |
| BroadWorks Anywhere | Y | Y | |
| BroadWorks Communicator Desktop | Y | Y | |
| Busy Lamp Field | Y | Y | |
| Call Center Monitoring | Y | Y | |
| Call Center User Basic | Y | Y | |
| Call Center User Standard | Y | Y | |
| Call Forwarding Selective | Y | Y | |
| Call Me Now | Y | Y | |
| Call Notify | Y | Y | |
| Custom Ringback - Call Waiting | Y | ||
| Custom Ringback User | Y | ||
| Custom Ringback User - Video | Y | ||
| Directed Call Pickup | Y | Y | |
| Directed Call Pickup with Barge-In | Y | Y | |
| Diversion Inhibitor | Y | Y | |
| Do Not Disturb | Y | Y | |
| Executive | Y | Y | |
| Executive - Assistant | Y | Y | |
| Flexible Seating Guest | Y | ||
| Group Night Forwarding | Y | Y | |
| Hoteling Guest | Y | Y | |
| Hoteling Host | Y | ||
| In Call Service Activation | Y | ||
| Integrated IM&P | Y | ||
| MobileLink | Y | ||
| Multiple Call Arrangement | Y | ||
| Music On Hold - Video | Y | ||
| Music On Hold User | Y | ||
| N-Way Calling | Y | Y | |
| Personal Assistant | Y | ||
| Personal Mobility Package | Y | Y | |
| Pre-Alerting Announcement | Y | Y | |
| Priority Alert | Y | Y | |
| Push-to-Talk | Y | ||
| Remote Office | Y | ||
| Route List | Y | ||
| Selective Call Acceptance | Y | Y | |
| Selective Call Rejection | Y | Y | |
| Sequential Ring | Y | ||
| Shared Call Appearance | Y | Y | |
| Shared Call Appearance 10 | Y | ||
| Shared Call Appearance 5 | Y | Y | |
| Silent Alerting | Y | Y | |
| Simultaneous Ring Personal | Y | ||
| Speed Dial 100 | Y | Y | |
| Speed Dial 8 | Y | Y | |
| Two Stage Dialing | Y | ||
| UC-One Connect | Y | Y | |
| Virtual On-Net Enterprise Extensions | Y | ||
| Voice Portal Calling | Y |
