Dedicated Support – Lightbox


Live US Dedicated Support Includes

Includes everything you would expect if you had your own “in-house” IT department.

24/7 Live Support Team

We assign a Dedicated Support Team to each customer. Whenever you require support, simply call your assigned Dedicated Support Team and speak to the same peson.

Ongoing Dedicated Support Includes

  • 1-Hour Or Less Response
  • 24/7 Emergency Support
  • 24/7 System Monitoring
  • Add/Remove Users/Services
  • Automatic System Updates
  • Implement New Features

Redundant Facilities

In order to insure your service is never down, our platform is deployed in 2 locations. In the event our primary location becomes disabled, our second location will take over.

Customized Solutions Include

Tell us what you want your system to do and we make the changes for you.

Initial System Design

We create a customized phone system based on your requirements. We will help you take advantage of the features included in your new phone system.

System Design & Installation Includes;

  • Initial system design
  • Hardware Selection
  • Network Analysis
  • End User Training
  • New System Testing
  • Deploy AVAD Hosted VoIP

Installation Set Up & Testing

You can make as many changes as you need until you are satisfied. If you needs should change in the future, no problem, just give us a call and we will make the changes.