Buying the correct phone system can make a difference to the success of your business in the next 5-10 years. Choosing the right system could mean hiring less staff, winning more contracts, worrying less about disasters and yes, saving you money. Take the time to find...

In the US, there are over 100 Business VoIP Providers. While they all offer the same basic product, phone service, there are differences between them that can have a significant financial impact on your organization. Choosing a Business VoIP Provider is tricky because...

A Hosted VoIP phone system is a great way for businesses of any size to save money, increase office productivity, and get the best technology. However, there are some risks to be aware of. Businesses can’t risk confidential information, their reputation as a brand...

It is not just a problem, it is a multi-billion-dollar problem as Fortune magazine describes it; that is the impact of the growth of Voice Over IP (VoIP) applications like Skype, WhatsApp, Facebook Messenger and many others over the telecom companies voice services....

During the recent net neutrality debate and even in the past, telcos have claimed that players like Facebook, WhatsApp, and Skype hurt their revenues. There’s worry that the money telcos used to make on phone calls and text messages is declining because of these free...

The decision to invest in a new business phone system is one of the most import decision a business makes. Every single employee and almost every single current and prospective customer is going to interact with your phone system. It is important to define your...

As Voice over Internet Protocol (VoIP) continues to expand to more and more users, the telecommunications regulatory body known as the FCC (Federal Communications Commission) has begun to take notice. They would like to regulate VoIP accordingly, but first, they must...

A small business has many tasks and expenses to keep track of when starting up. Every little detail must be researched, implemented, and polished until everything is perfect for a successful business to get off of the ground. Among those first decisions is choosing...

Universal Service Fund Contribution Factor & Quarterly Filings – Universal Service Fund (USF) Management Support Proposed contribution factor for the first quarter 2012 is .179 or 17.9 percent. Contribution Factor: Telecommunications companies must pay a percentage of...