Eliminate the hassle and expense of building and managing a premise based call center. We take that responsibility off your shoulders so that you can focus on what really matters, running your call center.
Our solution includes a complete suite of enterprise hosted call center products that can be easily customized to your specifications.
All The Features You Need To Succeed
|ACD queuing and distribution||✔||✔||✔|
|Skills based routing||Single Skill||Multiple Skills||✔|
|Cloud Routing across third-party contact center platforms||✔||✔|
|IVR data dips||✔||✔|
|Drag and drop call flow builder||✔||✔|
|Omni-channel interactions (email, chat, social, fax, SMS)||Optional||Via Salesforce|
|Privacy shield for PCI compliance||✔||✔|
|Analysis driven routing||Optional||✔|
Have questions? We have answers
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New York, NY 10001